Payment Policy

Accepted Payment Methods

At Aussie Candle House, we offer secure and convenient payment options for your candle purchases:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Bank Transfer (for orders over $500)
  • AfterPay (for eligible purchases)

PayPal Payments

When choosing PayPal as your payment method:

  • You will be redirected to the secure PayPal payment page
  • Log in with your PayPal credentials to confirm payment
  • No PayPal account? Select "Pay with Debit/Credit Card" for guest checkout
  • Your order will be shipped to your PayPal address - please ensure it's correct

Credit/Debit Card Payments

For card payments:

  • All transactions are processed through a secure payment gateway
  • We use industry-standard SSL encryption to protect your data
  • We never store your complete card details
  • Look for the padlock symbol in your browser for secure checkout

AfterPay

Shop now and pay later with AfterPay:

  • Available for orders between $50 and $1000
  • Split your purchase into 4 equal fortnightly payments
  • No interest charges when paid on time
  • Instant approval decision for eligible customers

Bank Transfers

For orders over $500, bank transfer options are available:

  • Bank details will be provided after order confirmation
  • Please include your order number as payment reference
  • Orders are processed once payment is cleared
  • Processing time: 1-2 business days

Order Processing

Please note:

  • Orders are processed in AUD (Australian Dollars)
  • Payment confirmation is required before shipping
  • International transaction fees may apply
  • GST is included in all displayed prices

Security Measures

Your security is our priority:

  • All transactions are protected by SSL encryption
  • We comply with PCI DSS requirements
  • Regular security audits are conducted
  • Suspicious activities are monitored and investigated

Contact Information

For payment-related inquiries:

  • Email: ask@aussiecandlehouse.com
  • Phone: +61411658174
  • Address: 17 Statenborough St, Leabrook SA 5068, Australia
  • Business Hours: Monday to Friday, 9:00 AM - 5:00 PM ACST